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Where To Have Your Quiet Coles Shop Today

Stores Turning Off The Music For An Hour

Where To Have Your Quiet Coles Shop Today

Coles is rolling out a "Quiet Hour" shopping experience, to assist customers with autism to do their shopping.

The idea was tested at a couple of stores in Victoria, and is now being rolled out nationally. The new shopping experience runs between 10:30 and 11:30am each Tuesday.

Here's the stores taking part around the country:

Wendouree, Belmont, Brunswick West, Burnside, Altona Meadows, Essendon Fields, Pakenham Lakeside, Ferntree Gully, Ringwood, Brandon Park, Langwarrin, Cranbourne West, Benalla, Prahran, Brighton, Eltham, Balwyn East, Fitzroy.

New South Wales
Warners Bay, Old Bar, Wadalba, Lisarow, Inverell, Banora Point, Medowie, Wellington, Bega, Ulladulla, Wattle Grove, Moss Vale, Kings Langley, Goulburn, Manly Vale, Castle Hill, Epping, Caringbah, Brighton-Le-Sands, Pyrmont.

Cairns Central, Maryborough, Caloundra, Kippa Ring, Cleveland, Everton Park, New Farm, Rockhampton South, Townsville Annandale, Mt Gravatt, Marsden, Toowoomba, Helensvale, Mudgeeraba.

South Australia
Tea Tree Plaza, Parkholme, Anzac Highway, Mount Barker, Port Pirie.

Western Australia
Margaret River, Erskine, Southern River, South Lakes, Mundaring, Floreat, Hillarys, Kalgoorlie, Kalgoorlie (Hannans).

Northern Territory
Casuarina Bradshaw.


The changes stem from a study conducted by Aspect (Austism Spectrum Australia) which showed autistic customers have trouble shopping under bright lighting. Aspect also found these customers most commonly do their grocery shopping on a Tuesday morning with their families.

Coles accessibility sponsor Peter Sheean said in a statement that this new experience will help the company reach the needs of every customer in the long term.

"Although we have modified some of the physical and sensory stimulators in store, we also hope to achieve a ‘no-judgement’ shopping space for people and families on the spectrum, where customers will feel comfortable and welcome.”